Ordering & Tracking
Ordering & Payment Policy – Roven Wear
At Roven Wear, we are committed to providing a smooth, secure, and reliable shopping experience. This policy explains how orders are processed, how payments are handled, and what you can expect regarding product availability.
Order Processing & Product Availability
We aim to process and dispatch all orders as quickly as possible. However, all orders are subject to product availability.
If the item you ordered becomes unavailable after your purchase, our team will contact you via phone or email to offer a suitable alternative with a similar design, style, or color within the same price range.
Please note:
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Roven Wear is not responsible for delays caused by product unavailability.
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To help us process your order without delays, please respond promptly to any order confirmation calls, messages, or emails sent by our team.
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If we do not receive a response within a reasonable time, we reserve the right to cancel your order.
Payment Information
We offer secure and convenient payment options for our customers.
Online Payments
Customers can pay securely through the payment methods available on our website, including major debit and credit cards where applicable.
International Orders
All international orders require full payment in advance before they are processed and dispatched.
Domestic Orders (Within Pakistan)
Cash on Delivery (COD) is available for eligible orders within Pakistan.
For high-value orders, Roven Wear reserves the right to request a partial advance payment before confirming and processing the order.
Custom & Personalized Orders
All customized, made-to-order, or personalized products, including custom stitching or special requests, require full advance payment before production or processing begins.
Need Assistance?
If you have any questions regarding your order or payment, please contact our customer support team:
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Email: rowenwear0@gmail.com
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Phone / WhatsApp: 03394199913
We're always happy to assist you.
